LESSONS FROM THE MOUSE
Customer Experience Expert • Author of Lessons From The Mouse
Lessons From the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career and Your Life
Unleashing Excellence: The Complete Guide to Ultimate Customer Service
Suggested Keynote Speeches, Workshops & Other Programs…
Delivering World Class Customer Service: Lessons From the Mouse
Leading a Culture of Service Excellence
Performance Excellence: The Employee Factor
Dennis Snow's customer service abilities were honed over 20 years with the Walt Disney World organization. There, he developed his passion for service excellence and the experience he brings to the worldwide speaking and consulting he does today.
Today, Dennis is a full-time speaker, trainer and consultant who helps organizations achieve goals related to customer service, employee development and leadership. Some of his clients include American Express, Johns Hopkins Medicine, and Verizon Wireless.
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you were awesome!
I have had employees and physicians come up to me at the event, received phone calls and emails telling me how much they enjoyed your presentation.